Latest Episodes
17
More Than a Sale: Rethinking the Memorial Sales Experience
Selling a memorial isn’t like selling almost anything else. Families may arrive grieving, uncertain and unfamiliar with the process, making empathy and careful listening...
16
Placement with Purpose: Turning Cremation into Permanent Memorialization
More than 22 million urns are estimated to remain in homes across the United States, often without a plan for permanent placement. In this...
14
Mentoring in Motion: Sharing Knowledge, Building the Monument Profession
Some of the most valuable education in the monument profession happens when someone simply asks a question. In this episode of Monument Matters, Roger...
14
AI at Work: Practical, Safe Tools for Monument Builders
Artificial intelligence is changing how businesses approach research, communication, design and daily operations, but monument builders need guidance tailored to their work. In this...
13
Tradition Doesn’t Mean Standing Still: Sunburst Memorials Builds for the Next Century
In this episode of Monument Matters, host Mike Johns talks with Jill Kampa, president of Sunburst Memorials, and Dylan Gertken, director of operations, about...
12
Designing Meaning: The Art of the Story in Stone
In this episode of Monument Matters, Mike Johns talks with Jed A. Hendrickson, CM, FAICA, about the fundamentals of meaningful monument design. Their conversation...